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Tag: Software

Incidents, News, Software, Staff 12/11/2014

New trends in phishing

We have seen another increase in phishing emails over the last few weeks and this is having an impact on both staff and support services.

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Incidents, Services, Software, Staff, Students 22/10/2014

Mac OS X Yosemite Wi-Fi problems

It has been widely discussed on Mac user forums that there are issues with the Wi-Fi connectivity in the latest version of Mac OS X. 

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Services, Software, Staff, Students 30/09/201401/10/2014

Shell Shock Bash vulnerability Mac OSx patch

Following the widely publicised discovery of a vulnerability in the UNIX Bash feature, IT has patched all servers where this may have posed a risk.

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Developments, Services, Software, Students 24/09/2014 | 2 Comments on Microsoft Student Advantage

Microsoft Student Advantage

From the 1st October the University of Reading will be providing access to Microsoft Office 365 through Microsoft Student Advantage.

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Developments, Services, Software, Staff, Students 21/04/201429/08/2014

A new way to raise requests and incidents…

On 22 April, IT Services will start using a new Service Management Tool, supplied by TOPdesk. This system is a Software as a Service offering and is accessed via yourContinue reading A new way to raise requests and incidents…

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Developments, Incidents, Services, Staff 09/04/201411/04/2014

‘Heartbleed’ OpenSSL vulnerability

There has been widespread media coverage of the Heartbleed OpenSSL IT security vulnerability this week.

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Incidents, Services, Software, Staff, Students 11/02/201411/02/2014

Latest scam email

We have had a mail sent to University staff this morning which is another scam. Do not click on the links in the email. We have taken steps to blockContinue reading Latest scam email

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Incidents, Software, Staff, Students 20/11/201320/11/2013

CryptoLocker warning

We are advising that you beware fake e-mails such as ones pretending to be either from Voicemail, HMRC, image scanners, courier deliveries, company complaints etc, containing small “Zip” attachments.

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Incidents, Software, Staff, Students 11/11/201311/11/2013

Adobe personal data breach

Early in October, the multimedia giant Adobe admitted to having suffered a data breach of significant proportions, with initial estimates from Adobe numbering it at 2.9 million compromised accounts. JustContinue reading Adobe personal data breach

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Developments, Services, Software, Staff, Students 24/10/2013 | 1 Comment on 6 months until end of Windows XP support.

6 months until end of Windows XP support.

The end of Windows XP and Office 2003 support from Microsoft is now only 6 months away. As in our previous news item, from April 2014, there will no longerContinue reading 6 months until end of Windows XP support.

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