16:45 21/01/19 Issues with Websites, N-Drives, Collaborative Shares

Apologies for the disruption to Services yesterday. We are currently working with the service supplier to identify the root cause of the issue and work on a solution that avoids loss of service in the future.

We will also be carrying out a review of the monitoring of the Service to determine how we can identify a loss in service, and inform our staff, quicker.

This afternoon we experienced some issues with Websites, N-Drives and Collaborative Shares meaning that these Services were temporarily unavailable.

IT Staff have responded to the problem and ‘Websites’ and ‘Collaborative Shares’¬†services are now back up and running.¬† We are continuing to work on a fix for loss of service on N Drives.