DTS will be performing maintenance on the core network infrastructure on Tuesday 6th September between 1800-2200.

What is happening?

DTS are making improvements to the core network infrastructure on Whiteknights campus. This requires some downtime as we carry out this important work, which will affect both wired (network) and wireless (Wi-Fi) connections.

When:

This work will take place between 1800-2200 on Tuesday 6 September

This time has been agreed to cause the least disruption.

Location: University of Reading Campuses (excluding Malaysia)

Who is affected?

Staff, students, visitors.

 

There will be no internet service during this change; this means that for Whiteknights, London Road and Cedar Farm, any devices connected to a campus network connection, the University’s Wi-Fi (Eduroam), and Teams telephones will not be able to connect to the internet.

If you are off campus or Greenlands campus, access to the VPN, University Websites, and corporate applications such as the Employee Self Service will be unavailable.

 

Further information and help

This change is being carried out under change reference: C-2208-279

 

If you need to speak to us about this change or would like advice please raise a ticket with the IT Service Desk, https://uor.topdesk.net/ or email dts@reading.ac.uk

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