jmacfadyen 
After launching 10 months ago, the Device Lifecycle programme has helped hundreds of staff members replace their outdated IT equipment with standardised, easy to support-and-use, modern and portable devices.
Below are some of the questions the team is asked most often:
What devices are available through the programme?
- Windows (default) : Microsoft Surface Laptop 5 i7, 16 GB RAM, 13.5″ touchscreen Windows 11
- Macs (for current UoR Mac users) : MacBook Air, M2 Chip 8-Core, 8GB RAM, 256GB SSD
Link: Buyer’s Guide
Can I request a device for a new starter or an unfilled vacancy through the device lifecycle programme?
The Device Lifecycle programme is focused on replacing current staff devices. New appointments are excluded from the programme and equipment for new starters will need to be purchased in line with current guidelines.
Link: Buying computer hardware
We think some laptops that are being replaced are still functional. Can DTS reset them and give them back to the department to keep for spares?
Devices held in cupboards are unmanaged, lead to out-of-date software and are a security risk. All old and replaced devices need to be either disposed of by your department or returned to DTS for reuse within the university. There is no need for spares, as DTS hold loan devices if any device requires return for repair. If a repair is out of warranty or uneconomic, then DTS will provide a replacement device at no charge.
Link: Disposal process
Can I get a new laptop from Device Lifecycle?
The team have contacted all staff members who were put forward by their School or Function as being eligible to receive a new device. If you were not available while the Device Lifecycle team was engaged with your area, please have a look at www.reading.ac.uk/dlp for more details about the scheme and if you think you are eligible to receive a centrally-funded laptop, email us at device-lifecycle-dts@reading.ac.uk for details.