UPDATE: The root cause of the email outage has been identified and fixed. Email is back up but running slower than usual while the email queue is cleared. Scan toContinue reading 10:15 20/10/16 Email currently down – UPDATE: now fixed

Most IT services were disrupted today between 11:30 and 12:00 but are now coming back online. The services affected are still considered ‘at risk’ and therefore will be running slowerContinue reading 13:00 14/10/16 Details on service disruption

Some of our services were disrupted last night between the hours of 9 pm and 12 am. The disruption was due to faulty equipment and the problem was promptly identifiedContinue reading 10:00 12/10/16 Last night’s service disruption

The new version of macOS 10.12 “Sierra”, released today, introduces changes that impact many non-United States regions and locales. These changes are not currently compatible with any version of MATLAB.Continue reading 14:15 23/09/16 New macOS 10.12 not compatible with MATLAB

Dear staff and students, IT has updated the information on software provided for staff and students and put this into one place. The Software Store – http://softwarestore.reading.ac.uk/. Here you willContinue reading 11:00 22/09/16 The new Software Store is now live

We have been getting reports of phishing calls coming into staff extensions from people claiming falsely to be from ‘Microsoft IT Support’. The person may ask to remotely access yourContinue reading 10:20 27/06/16 Phishing calls coming into UoR extensions

We have been getting reports of a new malicious spam email arriving in UoR inboxes. The email looks to be from the IT service desk and tells you that yourContinue reading 10:30 16/06/16 New spam email alert.

It has been brought to our attention that there is a new phishing email scam being directed at students. We remind everyone to stay vigilant when screening your emails andContinue reading 12:00 14/06/15 Phishing campaign targeting university students

We are committed to making IT easier to use and our services more accessible to staff and students. Over the weekend we will be releasing improvements to the look andContinue reading 11:00 16/05/16 IT Self Service Portal improvement

Access to Agresso is currently unavailable due to a temporary system outage. IT are aware and the system is being brought back into service as soon as possible ETA: 1.5 hoursContinue reading 15:20 11/05/16 Agresso currently unavailable