UPDATED (2) All services are back up, however, they are running slowly due to resynchronisation of the server storage. If you have any further issues please contact the service deskContinue reading Infrastructure issues affecting IT services (email, websites, printing)

We are currently experiencing issues with Microsoft Outlook 2010 due to a security update from Microsoft which was pushed out to a number of PC desktops on campus.  The symptomsContinue reading Problem with Outlook 2010 causing email issues

UPDATE: This morning we experienced connection issues with our internet reliant services due to a national network outage by our internet service provider, Janet (the internet service provider for manyContinue reading UPDATED External internet connection issues (affecting some external websites, CRM & Blackboard)

UPDATE: This issue has been resolved by Microsoft and service should be back to normal.   There is a reported issue with the Microsoft Student email login process. University ofContinue reading Office 365 Student Email (OWA ONLY) Unavailable (RESOLVED)

UPDATE: This issue is now resolved and email is working as expected.   We are still experiencing issues with staff email.  After the workaround was put in place yesterday we foundContinue reading Issues with Staff email (02/12/15) (RESOLVED)

UPDATE: The e-mail service was restored to the affected mailboxes at 10.15am this morning We have been working with suppliers to put in place a work around while we continueContinue reading Issues with Staff email (30/11/15) (RESOLVED)

UPDATE: The Managed Print Service is now back up and running as usual.   Managed Print Service – slowness and timeouts IT is aware that some users of the newContinue reading UPDATED: Manage Print Service Incident (Resolved)

We have been getting reports of people unknowingly using infected iOS apps on the university network.  We are taking action to the block the malicious traffic within our network, butContinue reading iOS Apps infection

On the 20th of November we experienced some problems with our telephone system which have now been resolved. Calls to numbers starting 0118 378 were not getting through.  The switchContinue reading FOLLOW UP: Problems with the phone system

Over the past week there has been an increase in malicious emails being sent to UoR in-boxes.  The malicious emails are disguised as payment notification emails, and have titles suchContinue reading Malicious Email Outbreak