mattgee UPDATE: The Managed Print Service is now back up and running as usual.
Managed Print Service – slowness and timeouts
IT is aware that some users of the new managed print service have been experiencing inconsistent and slow performance when logging on to the multifunction devices and retrieving print jobs and that the performance was particularly bad this morning.
IT has just increased the system resources allocated to this service and has brought forward a plan to bring additional servers online to improve the operation.
Users should notice significant improvement and consistency in the responsiveness of the printer/copiers in forthcoming days. Your patience and feedback during these early days of the system rollout across the three campuses has been appreciated.
IT