UPDATE: This issue is now resolved and email is working as expected.

 

We are still experiencing issues with staff email.  After the workaround was put in place yesterday we found that some users were experiencing slow delivery of email.  This slowdown has effected roughly 20% of accounts.

Therefore, staff email (including Outlook Web Access – OWA Mail) is running slowly for some users. This is different to the email issues on Monday where email was not being delivered at all to some users.  We have had a few reports of emails bouncing today but most users will just experience slow delivery.  This issue should resolve itself as the email ques are cleared

IT are currently looking into this as their top priority. Check the IT status page for more information If you have any further questions then please contact the Service Desk on 0118 378 6262 or extension 6262.

IT

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