Apologies for the disruption to Services yesterday. We are currently working with the service supplier to identify the root cause of the issue and work on a solution that avoids loss of service in the future.

We will also be carrying out a review of the monitoring of the Service to determine how we can identify a loss in service, and inform our staff, quicker.

This afternoon we experienced some issues with Websites, N-Drives and Collaborative Shares meaning that these Services were temporarily unavailable.

IT Staff have responded to the problem and ‘Websites’ and ‘Collaborative Shares’ services are now back up and running.  We are continuing to work on a fix for loss of service on N Drives.

Matt

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