Author: mattgeeOvernight, the supplier has put in a fix and we are not currently seeing the underlining problems with Silver Storage and Unix home directories. However due recent stability issue weContinue reading 17:15 01/05/19 Research Data Storage issue
UPDATE: After a morning of stability we can confirm that the issues we have experienced with the unix home directories and silver storage have been resolved. Some users have experiencedContinue reading 15:00 29/04/19 Research Data Storage issue (Silver Storage)
We are currently experiencing an issue affecting ‘Silver’ storage, including Unix home directories and affecting most of the Academic Computing (ACT) services. This is being investigated as a priority. YouContinue reading 13:10 26/04/19 ‘Silver’ storage issue – Academic Computing
This morning there was a major network issue that caused lack of access to the internet and online University services. The disruption lasted 75 minutes before we were able toContinue reading 13:30 24/04/19 Network issues – fixed
UPDATE: We have now fixed the problem for a majority of people. If you are still unable to connect, then: Restart your device (this fixes the problem in a lotContinue reading 09:30 23/04/19 Issue with eduroam
As colleagues maybe aware there have been a few articles on prominent websites indicating that the University sector is particularly at risk from cyber-attacks: https://www.bbc.co.uk/news/education-47805451 https://www.jisc.ac.uk/news/universities-high-value-data-can-be-obtained-by-hackers-in-under-two-hours-04-apr-2019 Firstly, IT would likeContinue reading IT response to JISC article regarding University cyber security
UPDATE: Please be advised that we have now fully restored all affected services. Network drive storage is now fully resilient and no longer considered to be at risk. Thank youContinue reading 09:00 27/03/19 IT Critical Incident
The MyId site will be offline from 6pm on the 26th March until 5pm on the 29th March for an essential upgrade. The upgrade will improve the user interface andContinue reading MyId site offline, March 26th – 29th for essential upgrade
If you are the owner of a Microsoft Team at the University of Reading you will receive an email once a year, informing you the Team will expire and be deletedContinue reading Microsoft Teams – yearly renewal email
The Skype for Business service was restored yesterday afternoon at 17:30, the incident was due to an error with the certificate which has now been resolved. Once again I wouldContinue reading 09:20 20/03/19 IT Critical Incident affecting Skype for Business
