April 1, 2016

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There was a major power outage on campus this morning, affecting two key server rooms. This resulted in the loss of most of the IT services on campus.

The majority of services were restored by 14:00. Notable exceptions being;

  • Wi-Fi authentication
  • Campus card payment services
  • Trent
  • Sports Park web site
  • Network link to Cedar Farm
  • Some networking in Harry Pitt
  • Lyle building power – affects all servers hosted in this server room

 

Some services are running slowly due to re-synchronisation of the server storage. This should complete over the weekend.

There is a backlog of e-mail (incoming and outgoing) which is being processed.

Please accept our apologies for the disruption this has caused.

 

IT

Tags:

We have received reports of a new spam email being delivered to staff and student University email accounts. This is not an official email and could damage your computer and put your files at risk.

It looks like this:

phishy

This is not sent from our Service Desk nor was it approved by them. Do not click the link in this email.

Always check your emails thoroughly before opening media or links contained within them;

  • Do you recognise the sender?
  • Are you expecting to receive this email?
  • Does it look official?

If in doubt, do not open the email and consult the Service Desk on 0118 378 6262 or extension 6262 and they will be happy to advise you.

IT

There are currently major interruptions to all IT services due to power outages across campus – updates to follow.