Author: Eduroam Wi-Fi update 22/12/22
What do I need to know? The Eduroam wi-fi security certificate has been renewed, which in some cases requires re-authentication when you join for the first time. What do IContinue reading Eduroam Wi-Fi update 22/12/22
Windows 7 end of life announcement
Last call for Windows 7 On 10th January 2023, all remaining Windows 7 computers will be taken off the University of Reading network. This is to protect us and youContinue reading Windows 7 end of life announcement
Device Replacement News – December ’22
What’s new for 2023? Our new Device Lifecycle team officially started work in December 2022 and is now responsible for the Device Replacement Programme. The team will be co-ordinating withContinue reading Device Replacement News – December ’22
Service Desk Opening hours: Christmas vacation 22/23
Here are the DTS Service Desk opening times during the Christmas & New Year vacation. Email and the IT Self-Service Portal will remain open; however, we will not be workingContinue reading Service Desk Opening hours: Christmas vacation 22/23
Device Replacement News – November ’22
About the device replacement programme The New Ways of Working (NWoW) Programme is an ambitious project including a sub-programme to replace all University devices with a standardised, easy to support-and-use,Continue reading Device Replacement News – November ’22
Blackboard issues 7/11/22
Update: 7/11/22. This has now been resolved There was a problem with the overnight import of enrolment data from RISIS into Blackboard, which meant that many students’ enrolments on BlackboardContinue reading Blackboard issues 7/11/22
Microsoft to Disable Legacy Email Protocols 01-10-22
What is happening? Microsoft are making a mandated change on the 1st of October 2022 and will be retiring Basic Authentication for legacy protocols in Exchange Online. About email andContinue reading Microsoft to Disable Legacy Email Protocols 01-10-22
Changes to email distribution lists
Email distribution lists are used throughout the university to send one email to lots of people simultaneously. These mailing lists could include people outside the University (external) as well asContinue reading Changes to email distribution lists
Where do I get software from?
At the University of Reading, we provide free access to commercial level software including Microsoft Office 365 (Teams, Word, Excel), plus academic software such as MATLAB, NVivo, SPSS etc. TheseContinue reading Where do I get software from?
New look IT Service Desk emails
We have designed a new streamlined look for the automatic emails sent out by the IT Service Desk. Several of you said you missed our emails as they didn’t standContinue reading New look IT Service Desk emails