What are the drivers behind the 2023 Device Lifecycle Programme? The 2023 Device Lifecycle Programme is a University directive stemming from the New Ways of Working (NWoW) strategic pathway. In orderContinue reading Device Lifecycle News – April update
As part of our ongoing project to improve our services and ensure they meet current requirements, we are replacing the Mailman email distribution list service. You can read more aboutContinue reading Changes to email lists: External lists (Mailman)
What do I need to know? The Eduroam wi-fi security certificate has been renewed, which in some cases requires re-authentication when you join for the first time. What do IContinue reading Eduroam Wi-Fi update 22/12/22
Here are the DTS Service Desk opening times during the Christmas & New Year vacation. Email and the IT Self-Service Portal will remain open; however, we will not be workingContinue reading Service Desk Opening hours: Christmas vacation 22/23
SURVEY NOW CLOSED Each year DTS carries out a short survey to make sure we are fulfilling our role in supporting the University staff and their digital requirements. We areContinue reading DTS Annual Survey 2022
Update: 7/11/22. This has now been resolved There was a problem with the overnight import of enrolment data from RISIS into Blackboard, which meant that many students’ enrolments on BlackboardContinue reading Blackboard issues 7/11/22
What is happening? The New Ways of Working (NWoW) Programme is an ambitious project including a sub-programme to replace all University devices with a standardised, easy to support-and-use, modern andContinue reading Device Replacement
Email distribution lists are used throughout the university to send one email to lots of people simultaneously. These mailing lists could include people outside the University (external) as well asContinue reading Changes to email distribution lists
At the University of Reading, we provide free access to commercial level software including Microsoft Office 365 (Teams, Word, Excel), plus academic software such as MATLAB, NVivo, SPSS etc. TheseContinue reading Where do I get software from?
We have designed a new streamlined look for the automatic emails sent out by the IT Service Desk. Several of you said you missed our emails as they didn’t standContinue reading New look IT Service Desk emails
