Storage issue On the 19th of October we experienced an issue with our storage service which affected the following services: N:Drives and Collaborative fileshares Web sites, including blogs Inbound email from off siteContinue reading Review of Critical Incident on 19 October

We have been receiving reports of a recent spam email making it into University inboxes. The email claims that you have a voicemail and asks you to click on a linkContinue reading Spam email alert – “NEW VOICE MESSAGE”

UPDATE: There are still issues with upgrading to Catalina. However, the following workaround has been reported as having success from some of our users. Apple have released a new MacOSContinue reading macOS Catalina advice – DO NOT UPGRADE YET!

We are making a change to how students log in to some University services. From the 5 November you will have to use your University username plus ‘@student.reading.ac.uk’ to log in toContinue reading STUDENTS: Change to logging in to University services (Office 365, OneDrive, etc.)

We are making a change to the way students reset your password. From tomorrow (10/10/19), you will now use secure Microsoft servers to manage changing and resetting your password. Due toContinue reading STUDENTS: change to how you reset your password

Microsoft have recently added the ability to voice call internal people in Microsoft Teams. What has been added? You can call internal people through your computer, i.e. people with anContinue reading Internal calls added to Microsoft Teams

There were a few IT related issues Network Drives: Stopped working. This has been resolved this morning, and everything should be working fine. Please contact Service Desk if you areContinue reading IT issues over the bank holiday weekend

As part of improving digital security IT are making a minor change to the login process to Office 365.  You will now enter your username and password on a MicrosoftContinue reading Change to how you login to Office 365