Slow Logins Issue
We have recently been experiencing problems with slow logins to some PCs on campus. We are working very hard to resolve this issue. Should you find your login is unacceptablyContinue reading Slow Logins Issue
New trends in phishing
We have seen another increase in phishing emails over the last few weeks and this is having an impact on both staff and support services.
Mac OS X Yosemite Wi-Fi problems
It has been widely discussed on Mac user forums that there are issues with the Wi-Fi connectivity in the latest version of Mac OS X.
Shell Shock Bash vulnerability Mac OSx patch
Following the widely publicised discovery of a vulnerability in the UNIX Bash feature, IT has patched all servers where this may have posed a risk.
Microsoft Student Advantage
From the 1st October the University of Reading will be providing access to Microsoft Office 365 through Microsoft Student Advantage.
Wi-Fi access issues (27/8/2014)
IT Services have encountered a serious issue with access to Wi-Fi services following a Firewall upgrade yesterday evening.
“Information Technology” – a new department and a new service
By now you should be aware that some major changes are being introduced to IT support arrangements within the University. These changes form part of the Efficiency and Effectiveness ProgrammeContinue reading “Information Technology” – a new department and a new service
IT Reorganisation
As part of the Enabling Technology work, the provision of IT support across the University is being merged to create a new central IT function providing support across a rangeContinue reading IT Reorganisation
A new way to raise requests and incidents…
On 22 April, IT Services will start using a new Service Management Tool, supplied by TOPdesk. This system is a Software as a Service offering and is accessed via yourContinue reading A new way to raise requests and incidents…
‘Heartbleed’ OpenSSL vulnerability
There has been widespread media coverage of the Heartbleed OpenSSL IT security vulnerability this week.