New phishing scam
We have had a recent upsurge in University of Reading specific phishing scams. This time, they are tailored particularly to mimic our mail systems.
Telephone system issues, 15 August 2013
Just to give you all a quick update with regards to Clearing today. We are aware that there are reports of a number of internal telephone calls dropping out asContinue reading Telephone system issues, 15 August 2013
View from the Director’s Chair – Summer 2013
It has been a while since my last post, so here are some updates on what IT Services have been doing so far this summer plus an important update onContinue reading View from the Director’s Chair – Summer 2013
Summer upgrades 9 July 2013
We had two major pieces of work that took place yesterday to upgrade the services we supply to students at the University.
Java update – June 2013
As we frequently mention on this newsfeed and on Twitter, it’s time to update Java again. Oracle has released a Critical Patch Update on 18 June 2013 that affects multipleContinue reading Java update – June 2013
View from the Director’s Chair, May 2013
Despite the unseasonably cold weather there has been plenty of good news to warm hearts and minds within IT Services this month!
Remote assistance trial
IT Services have started a trial of a new system to enhance our support services. We are using of a remote assistance appliance supplied by Bomgar and would encourage all staffContinue reading Remote assistance trial
Systems issues 22 April 2013
We have had a series of issues over the last 24 hours and this is to explain some of the problems.
Microsoft Windows XP support
IT Services will not support Windows XP beyond Microsoft’s withdrawal of security update support after 8 April 2014. This also applies to Office 2003.
Cedar Farm data link
Today, our Data Networks team updated the connection to the University’s Cedar Farm.