It has been a while since my last post, so here are some updates on what IT Services have been doing so far this summer plus an important update onContinue reading View from the Director’s Chair – Summer 2013
We had two major pieces of work that took place yesterday to upgrade the services we supply to students at the University.
As we frequently mention on this newsfeed and on Twitter, it’s time to update Java again. Oracle has released a Critical Patch Update on 18 June 2013 that affects multipleContinue reading Java update – June 2013
Despite the unseasonably cold weather there has been plenty of good news to warm hearts and minds within IT Services this month!
IT Services have started a trial of a new system to enhance our support services. We are using of a remote assistance appliance supplied by Bomgar and would encourage all staffContinue reading Remote assistance trial
We have had a series of issues over the last 24 hours and this is to explain some of the problems.
IT Services will not support Windows XP beyond Microsoft’s withdrawal of security update support after 8 April 2014. This also applies to Office 2003.
Today, our Data Networks team updated the connection to the University’s Cedar Farm.
This month’s blog concentrates on a particular topic which formed the main focus of our last IT Community of Practice meeting. I’d like to thank all those who contributed theirContinue reading View from the Director’s Chair April 2013: Service level agreements: do they help or hinder?
We have had another scam email attack in the form of a fake postal receipt email.
