Guest Wi-Fi
This article has been updated as there are changes to the public Wi-Fi service. What are the options for Wi-Fi on campus? When you open the network settings on yourContinue reading Guest Wi-Fi
IT Self Service Portal News: Sharing tickets
Do you ever want to share your IT tickets? Up until now, the DTS Service Desk has only been able to assign one name against a ticket, which means onlyContinue reading IT Self Service Portal News: Sharing tickets
MFA: WhatsApp for verification
If you receive Microsoft MFA verification codes via text message (SMS), you may now start receiving these codes through WhatsApp (if it’s installed on your phone). This is due toContinue reading MFA: WhatsApp for verification
New! Out of hours IT support
Telephone support round the clock Our telephone support hours have been extended to provide 24-hour assistance every day of the year including weekends, bank and public holidays and University closures. Continue reading New! Out of hours IT support
UEB adopts Device Policy
University of Reading Device Policy The Device Policy has been adopted by the University Executive Board (UEB) with effect from 1 April 2024. We’ve provided a summary of the policyContinue reading UEB adopts Device Policy
Phishing: remain vigilant
Phishing (pronounced “fishing”) is a cybercrime that involves tricking individuals into divulging sensitive information such as passwords, credit card details, or personal identification. How big is the threat? Phishing attacksContinue reading Phishing: remain vigilant
Microsoft Stream migration to “Stream on SharePoint”
Goodbye Microsoft Stream Classic! Microsoft Stream Classic will be closing to users for good at the end of June 2024. The video service has been replaced by Microsoft “StreamContinue reading Microsoft Stream migration to “Stream on SharePoint”
World Password Day – May 2nd 2024
This post has been updated World Password Day on the first Thursday of May (2nd May this year) provides a yearly reminder for us all to evaluate our passwords. TheContinue reading World Password Day – May 2nd 2024
Earth Day – small actions to save the planet
Earth Day 22nd April 2024 Earth Day is an annual event to demonstrate support for environmental protection. First held on April 22nd 1970, it now includes a wide range ofContinue reading Earth Day – small actions to save the planet
Sharing files in OneDrive
Reminder about files stored in OneDrive We often get tickets from people who have lost access to documents and files, as they are in someone else’s OneDrive and that personContinue reading Sharing files in OneDrive