Summer upgrades 9 July 2013
We had two major pieces of work that took place yesterday to upgrade the services we supply to students at the University.
We had two major pieces of work that took place yesterday to upgrade the services we supply to students at the University.
As we frequently mention on this newsfeed and on Twitter, it’s time to update Java again. Oracle has released a Critical Patch Update on 18 June 2013 that affects multipleContinue reading Java update – June 2013
IT Services have started a trial of a new system to enhance our support services. We are using of a remote assistance appliance supplied by Bomgar and would encourage all staffContinue reading Remote assistance trial
We have had a series of issues over the last 24 hours and this is to explain some of the problems.
IT Services will not support Windows XP beyond Microsoft’s withdrawal of security update support after 8 April 2014. This also applies to Office 2003.
Today, our Data Networks team updated the connection to the University’s Cedar Farm.
This month’s blog concentrates on a particular topic which formed the main focus of our last IT Community of Practice meeting. I’d like to thank all those who contributed theirContinue reading View from the Director’s Chair April 2013: Service level agreements: do they help or hinder?
We have had another scam email attack in the form of a fake postal receipt email.
IT Services have had a reminder from ja.net CSIRT regarding user credential sharing and the associated issues.
You may be aware that IT Services has been involved in an identity management project, known as ‘ID Manage’, ‘ILM’ or ‘IDM’, to increase automation and make efficiency, accuracy consistencyContinue reading Identity Management Project